Our Pricing Policy
At Ohh! our pricing policy enables all patients to ensure they are being charged fairly and competitively without the compromise of hidden cost all year round.
We do not reduce our prices or give discounts. Now I am one for the ‘is that your best price?’ or over the years have been insulted by ‘no military discount’ when ‘student discount’ offers apply and I love a barter at a market stall. However, as I am sure all our patients appreciate, and all our new patients will come to appreciate, providing an independent professional healthcare service is expensive.
PROPER provision of Healthcare involves regulation, registration, continued professional development, extensive qualifications, a highly qualified and trained staff team, specific software provision to ensure safe handling of your data, medical emergency equipment in our role as your first responder, the highest of standards in cross infection with our on-site Decontamination Unit, state of the art instruments and highest quality of materials,
Not forgetting our member associations to keep us up to date with the latest developments (not only in the UK but Worldwide in our professional role) to bring you the highest level of care and service (and that was a quick off the top of my head list).
I hope it is maybe a bit more understandable why we have implemented our pricing policy and why our answer to the discount or offer question is NO.
We do Reward our loyal members, however,
PLEASE refer to our Monthly Membership Plan applicable to the Saintly Smiles element of Ohh! for added rewards and benefits.
CANCELLATION POLICY/LATENESS POLICY
Appointments require a £40 per person per appointment non refundable booking fee, this is £80 for longer appointments such as Ukiyo, medical micro-needling, or combination appointments, this will be taken off your bill when you attend the appointment and will be forfeited if you do not attend or cancel within 48 hours of the appointment. Appointments cancelled out with the 48 hour policy the fee can move forward to secure your next booking. We do have a lateness policy that if you are more than 10 minutes late for your appointment we will be unable to see you and the appointment will be forfeited. Monthly Members guarantee their appointment with the direct debit payments and can choose to pay the £40 fee if they should fail to attend , cancel within 48 hours or are more than 10 minutes late, rather than forfeit the full cost of the appointment and allowing immediate rebooking. Voucher holders can also opt to pay £40, or for longer appointments £80, to keep their voucher live for further bookings rather than forfeit the full voucher on failure to attend. lateness, or cancellation within 48 hours.
Please note there is no exception to this policy, in order for our small business to survive we have to enforce this regardless of reason and regardless of how much we sympathise with your reason, the staff and I fully understand there are times when out with your control you will have to cancel short notice or may forget to attend and we always feel terrible when enforcing it, our text reminder notifications are set to remind you 7 days and then 48 hours prior to your appointment. In order to keep our fees as low as possible for our services we have had to implement a hard line on this policy, we do value and are very grateful for you choosing Ohh! and we appreciate your understanding.
Non-Refundable booking fees
Please note all practice appointments require a non-refundable booking fee of £40 (£80 for longer appointments).
For Saintly Smiles (hygiene) & Skin Science (facials and collagen therapies) this is then redeemed once you have your treatment.
Appointments can be rescheduled with up to 48 hours prior notice without forfeiture of fee. Any cancellation within 48 hours of the appointment or failure to attend/Lateness more than 10 minutes will result in forfeiture of fee.
SKCIN and Oral Cancer checks
This is a free service provided at Ohh! when at a booked treatment appointment. Standalone Skin/Oral cancer checks will incur a fee to cover our basic costs. Early Detection is Key, please contact us and we can schedule a virtual or in person check.
If in doubt get it checked out! I would rather spend my time on a million reassuring checks if it means saving one life – you will not be wasting my time,
that is what I am trained in and why I trained.
Promoting Health & Preventing Disease is the core of my profession.
Price list
Prices can be found on the treatment menus within both sections, Skin Science and Saintly Smiles.
Rewarding Loyalty - Thank you for Choosing Ohh! you are our reason to smile & to thank you we now offer a monthly membership options for our Saintly Smiles, allowing for you to spread the cost of treatment & with lots of added value for you as we couldn’t be us without you! Working together to Stay Fabulous x
Following first visit & assessment to determine suitability.
Option of Membership Subscription which includes:
*Spread the cost by monthly Direct Debit £23 pcm (annual saving of £40.00 per person, compared to pay as you go).
*Priority booking.
*1 x Ohh! Flow appointment scheduled every 3 months from date of first Direct Debit (4 per year).
*No deposit required to book Saintly Smiles appointments as membership secures.
*All members will be automatically entered into our monthly member prize giveaway, which includes all Ohh! treatments & products, not just Saintly Smiles.
*Under 18’s Direct Debit plan for three monthly plan is a reduced rate of £21 pcm (saving £64.00 per year per child, compared to pay as go, under 18 plan still includes Fluoride Treatments at no added cost worth up to £160.00 per year for full adult dentition).
Please note if Direct Debit is stopped then membership and entitlement of above will cease immediately & return to pay as you go option. If you fail to attend a booked appointment or cancel within 48 hours prior to the appointment the appointment will be forfeited as a result. Please refer to full T&C’s
Saintly Smiles Membership Plans
Simple flexible way to pay for your dental hygienist visits, offering loyal members some valuable rewards.
Designed to encourage you to visit regularly promoting health and preventing disease.
We get the opportunity to provide you with a health check regularly – what other healthcare professional has access to you when you FEEL HEALTHY but may have an underlying issue – prevention is key.
Early diagnosis always means less complex or less expensive treatments.
